At Home Service - refundable booking fee

At Home Service - refundable booking fee

Regular price $100.00 Sale

This is a unique bespoke service, where we bring the flowers to you in the comfort of your own home.

We understand that it can be tricky choosing your perfect silk flower arrangements from a website.  As part of our free At Home Service, we will bring a range of flowers and foliage to your home and help put together bespoke arrangements to suit your style. We work within any budget, and listen to your style preferences, although we would recommend viewing our social media pages to have an idea of our arrangements. 

Please contact us first to confirm your appointment at hello@silkflowerssingapore.com, before paying the booking fee here.

By paying the booking fee, you agree to the following Terms & Conditions:

the booking fee is 100% redeemable against purchase of vase/flowers during At Home appointment.  Minimum spend of $100 applies. 

once the date and time is confirmed by us, the booking fee is non-refundable in case of cancellation within 48hrs of scheduled time.

by means of mutual courtesy, we endeavour to be strictly punctual; please ensure that we have all the correct details of your address (e.g. lobby number), and that you are also available at the agreed appointment time.

any appointments which exceed 60 minutes in length shall incur a $50 service charge per additional 30 minutes, or part thereof, unless the total invoice exceeds $500. Any additional appointments will incur a consultation fee.

any arrangements which need to be taken away and returned (e.g. for fixing into foam) will incur a 15% surcharge. The surcharge will be based on the cost of that arrangement.

may we remind customers that the At Home service is free of charge and with this in mind, we respectfully ask that customers refrain from requesting discounts as they cannot be given.

Balance of payment to be made at the time of the appointment by cash, cheque or NETS.

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